When to call us right away
Some HVAC problems can wait for a scheduled visit. Others can't. Call us right away if you have no heat in freezing weather, no cooling in dangerous heat, a burning or electrical smell from the system, or a unit that has shut down completely. Those are the calls we treat as urgent.
What to do while you wait
A crew that actually responds
The thing our customers mention most is that we come when they call. One wrote we were "here in under an hour of my call" and "took care of me right away." We can't promise a clock to every situation, but fast response is the reputation we work to keep.